Archive for the ‘ Event Planning ’ Category

On Budget

As meeting planners I know the word “budget” can cause a bit of  teeth gnawing and jaw grinding. You can create the best, most awesome, outrageously amazing meeting, but if it does not come in on or under budget, those powers that be will not be very happy.

The next time you are in budget mode, keep these thoughts in mind.

Ask, then ask again: Hotels have many hidden fees, so make sure you get all the facts up front. Asking, “Are there any additional charges we have not talked about?” – then asking the same question a few more times in the process is a good idea. You have an entire organization looking to you to be the expert and in the know, do NOT be shy about getting all the charges up front and in writing!

 

Plan for Attrition: Attrition can create a lot of angst. By building a line item into your budget that accounts for 10 percent over and above your room fees, you give yourself some wiggle room.

 
Make a Few Phone Calls: You are so busy, but what if you made just a few phone calls to make sure that in-house services offer the best pricing. Check out local audio-visual companies, for example, or any other services that you could enlist outside the hotel. You may be surprised and that extra phone time could save some real dollars.

 

Pay for What You Get: Pay for items based on consumption. Let’s face it, if you pay for xx bottles of water, but only drink a portion of them, are you going to ship the extras back to the office?

 
Just In Case Line Item: It is not a bad idea to build in some line items for the “just in case this happens we will be charged this.” Pay attention to these items in the contracts you sign, and then build them in so that you are ready and not blindsided.

 

Keep Track: By keeping records of what your group consumes you will be better prepared for each additional year. Get a bit granular, for example, how much regular or decaf coffee does your group drink, how many cartons of yogurt do they eat, how much beer or wine is consumed? Ask the hotel to help you gather this information at the end of the event. It will definitely help you to be much more in line with your budget for years to come!

 
Connect with a Value Add Partner (who knows her stuff!): As a site selection manager, I have read hundreds of contracts; I bring great value to YOU and will help you to stay on budget (without adding to your bottom line). Give me a call, 636-797-3405, or email me today!

Bye Bye Burnout!

Hello Meeting Professional! With your job clocking in as number 6 of the most stress-related jobs, avoiding burn out is a must do for you. Here is an interesting fact; people who work only (nowadays, “only” is an appropriate word to use here) 40 hours a week get as much, if not more, done than those that work 60 hours per week. I am not making this up, for more info click here.

So how do you keep it at 40 hours per week?

First, get comfortable with it. If you are accustomed to working late, then start cutting out your over time . . . over time. Little by little start leaving earlier and earlier, until you are leaving at the same time those bank tellers clock out.

Next, become a do-be! If you are a procrastinator, well, there you go. This is the reason you need to work over-time. Put things off and you also put off going home on time.

Also, make a list! This should be the last thing you do each day before leaving the office. Make your to do list for the next day so that you know exactly what to accomplish the next day. This will help you keep your focus and stay on task.

Finally, affirm to yourself that you deserve a balanced life! You deserve to have work AND play. You deserve time with friends, family, pets and your favorite television shows! I will say it again, just in case you did not hear me the first time – You deserve a balanced life!

How many hours a week do you work? Answer the poll question on Facebook!

*Thanks to Tri-Star Martial Arts Academy for the image!

Conventions are a Serious Business

Although those that are not in the hospitality industry think that all meetings and conventions are just an excuse to party, a la Fred Flintstones’ Water Buffalos Convention (Grand Poobah included), those of us “in the know” know that meetings and conventions are serious business. It is a place where people commune to exchange information and ideas; inspiring each other to learn, grow and become more. There is a convention for just about every industry or hobby out there. Some are just bit more, shall we say, interesting than others. Here are a few of my favorites:

  • You might think you are seeing double if you happen to be in Twinsburg, Ohio the first weekend in August. It serves as home to the annual Twins Days Festival, attracting over 3,000 (or is that 1500 x 2) visitors each year.
  • Those interested in UFOs and other related phenomenon convene once a year for the International UFO Congress. Festivities include a Film Festival!
  • Get your Dude (“or, uh, His Dudeness, or uh, Duder, or El Duderino if you’re not into the whole brevity thing”) on at The Lebowski Fest; celebrating all things around and about the film The Big Lebowski.
  • If Judy Garland makes your heart sing, then hang with other fans over the rainbow, or in Grand Rapids, Michigan anyway, at the Judy Garland Festival.
  • Speaking of Judy Garland, you never know, but you may see her (or at least someone that looks a lot like her) at the Celebrity Impersonators Convention. The photo opportunities must be fabulous at this event!
  • Got a sugar tooth, or as is my case – sugar teeth! Then check out The International Cake Exploration Societe Convention, which attracts over 4,000 sugar artists, cake decorators and vendors. I see vats of icing and I am happy.
  • On a more serious note, there is the World Toilet Summit & Expo. The name may make you giggle, but in reality they aim to bring clean water and sanitation to the 2.5 billion people around the world who are still in need.

These conventions may be unconventional, but it does make the world a much more interesting place! Have you ever been to a crazy convention? Better yet, do you plan a crazy convention? Share with our meeting planning community on Facebook!

RFP Organization 101

Welcome to the RFP Organization 101 Class. Oh wait, what are you doing here? You do not need this class! Why? Because . . . . you have me.

Okay, I know that organizing RFP responses from hotels ranks in your top five of fun when it comes to meeting planning. Oh, it doesn’t? It’s tedious, you say. Then here is the good news; you can simply stop this mind-numbing activity immediately. Yes, right now at this very moment.

My guess is that you are not fond of the fact that each hotel’s RFP format is different from the rest; leaving you to comb through each proposal to find the pertinent information, contact the hotel to retrieve the missing (pertinent) information, then add it all into your own format. At times things get a bit sticky, especially when some of the information appears to be meant for another organization as you see their name sprinkled about in Your proposal.

Lucky for you, I am so familiar with the various ways the properties handle proposals, that I know exactly what to look for, what to watch out for and how to make it all right (and even better). I then present it to you in a very organized and easy-to-navigate spreadsheet format.

So, you see, you do not need a class in RFP Organization, you just need me. Oh, and did I mention that my service is a value add? I am like the ultimate coupon (100% off!). I can make your life quite a bit easier and I am more than happy and honored to do so. On top of it all it is exactly what it is – no hidden fees, no “wink wink” unmentioned agendas, no catch, no unexpected unpleasant anything. I have VERY happy clients who have more time to do what they do best – plan meetings!

To get started, call me at 636-797-3405 or e-mail jstone@helmsbriscoe.com.  Or just post a comment on my blog and let me know how I can be of assistance to you!

Meeting Planner Profile: Mikel Robinson

Thank you to everyone who participated in my Happy New Year contest. The winner is Mikel Robinson! Mikel plans meeting for a few associations, most notably the International Association of Wildland Fire (IAWF), whose members include “experts in all aspects of Wildland fire management.” The organization offers a “neutral forum for the consideration of important, at times controversial, Wildland fire issues” and allows “the IAWF to creatively apply a full range of Wildland fire knowledge to perform its stated mission.”

 

Jill:         Thank you for participating in my contest and for talking with us today.

Mikel:   I was happy to participate. Thank you!

Jill:         Tell us about your background.

Mikel:   I used to plan weddings. I am quite sure I won’t do that anymore; weddings can bring out the best, but also the worst in people. I worked on a cruise ship for awhile, in fact, that is where I met my husband who is a boat captain. Now I manage the IAWF and plan their meetings and love it!

Jill:         Tell everyone the exciting places you will be taking your meetings this year.

Mikel:   We are taking our Fire Safety Summit to Sydney, Australia. We have another conference in St. Petersburg, Russia; this will attract the European communities, but others may join in, as it will also be offered virtually.

Jill:         What is your biggest challenge?

Mikel:   Budgets. Our attendees are Federal and State Employees, many drop out due to funding issues. Signing contracts with properties does cause me quite a bit of anxiety, but so far I have to say it has always worked out.

Jill:         What do you like best about what you do?

Mikel:   I like the flexibility this position offers to me. As well, IAWF is a trusted organization that cares about the environment; this fits into my own beliefs and concerns.

Jill:         Thank you for speaking with us today, Mikel!

Mikel:   And thank you, Jill! Keep up the blogging!

Meeting Planner or Miracle Worker?

Maybe it is our can-do attitude, our difficulty in saying “no,” or our undeniable confidence in what we do, but meeting planners are often times viewed as modern-day miracle workers. And though the honor is quite appreciated, at times it can make us feel a bit wiggy, causing us to want to ask, “Are you kidding me?”

I came across a blog the other day from an individual who is an event manager and was quite entertained by what they had to share. Some of my favorites points are:

  • I can make any of my rooms larger or smaller, depending on your program needs. I will naturally remove any supporting pillars from your meeting space and will install windows in every room as needed. Unfortunately the ‘ocean view’ is not scheduled to arrive until Day Two of the program for which I sincerely apologize; however, I will move the convention center two feet to the left to accommodate your request by the end of Day One, although I realize the event is only next week.
  • Naturally it will be no problem to turn the plenary session for 200 (classroom style) into a hollow square for 300 with rear screen projection, simultaneous Japanese translation and satellite hook-up during the 15-minute coffee break.
  • In answer to all your questions, it is of course, understood that I am telepathically aware of all your speakers needs and I’ll set up an overhead, LCD panel, dual slide projectors, two screens, laser pointer, podium microphones, two table top microphones, podium knock-out switch, timer and blue M&Ms in each room, which I’ve negotiated at no extra charge, just in case they are needed.

So funny! And it got me thinking about some actual experiences that I have heard from some of my fellow meeting planner friends. One friend was telling me how she had planned an afternoon on the lake for her group; complete with pontoon boats and jet skis. The day would start with meetings, then lunch, then off to the lake they would go.

“The entire morning was filled scary weather; lightening crackling and room shaking thunder,” she remembers. “All the attendees were looking to me as if I had a direct line to Mother Nature and should be doing something to make it all stop. I kept saying, with a rather confident smile I might add, it will all be okay. Thinking, of course, that if this kept up I could certainly figure out something to keep them busy. I kid you not, as soon as the lunch ended, and as everyone was heading back to their hotel rooms, the clouds parted, the sun came out and the rest of the day was perfect for lake activities. I simply said to them all, ‘See, I told you everything would be fine.’”

Another friend shared with me a story about how her “cheap-skate boss,” (her words, not mine) was always looking to cut costs by using family member’s services. His mother-in-law had started an event decorating business and he told her she would need to use the mother-in-law’s services as she was “really good and willing to give them a great deal.” She practically fainted as tacky plastic flowers in dollar store vases and doilies were presented to her as the perfect table toppers for the event. “I told her that I loved her ideas, and that she was really getting my creative juices flowing,” says the meeting planner, “then asked if perhaps I could join her on a shopping trip to see what else we may find out there. During the trip, I made her feel as if my ideas were her ideas and ended up with table décor that fit my event far more appropriately than the plastic flower/doily idea she had originally brought to me. Whew!”

By the way, the blog I mentioned earlier is from the Crazy Waiter website. Definitely worth a read! Please email me your Meeting Planner as Miracle Worker story and you could be included in a future blog (of course, I will not use your name if we need to keep it a secret).

ALSO – I wanted to announce our contest winner, Mikel Robinson! Keep an eye out for an interview with her soon!

Third Party Planners; the New Power Brokers in Meetings

Roger Helms, HelmsBriscoe

Have you checked out your latest (February 2012) issue of Meetings & Conventions Magazine? Notice that none other than our own Roger Helms graces the cover. The article focuses on how third party planners have gained momentum as a definite and necessary player in the meetings industry.

Meeting planners have watched their departments dwindle over the years, and yet they are still expected to create meetings that are fresh and successful for the attendees and organizations alike. There is only one way to make it happen and that is by outsourcing some of the work. Here is where a reliable and trustworthy third party planner can really make you shine!

The M&C article states that “HelmsBriscoe is the personification of third-party evolution.” I know that we have advanced to this place due to our commitment to creating trusting and lasting relationships with our clients. We act as an extension of your team; we take the time to get to know you, your company, and your corporate culture in order that we place your event into the hands of the best property for achieving your meeting’s goals.

Our reputation is clearly preceding us as we have seen exceptional growth in new clients. In the article Roger Helms shares, “Not only have we had phenomenal international growth and  greater traction with existing accounts, but what has been really surprising is the amount of first-time corporate accounts that have come to us.” He goes onto say, “They want us to handle their total hotel meeting spend, which places our associates directly in their procurement process. That’s a huge shift in the purchasing model.”

Recently, I received my 6th President’s Club Award from HelmsBriscoe. For me, this confirms my ongoing commitment to my clients. It is my annual reminder that I am, in fact, bringing a top quality value add to each and every one of the clients that have placed their trust in me. Want to see how I can help you? In the time it takes you to drink a cup of coffee, I can answer all your questions, and even answer some questions you didn’t even know to ask.  Call me today at 636-797-3405 and let’s chat!

Must Have Technologies for Meeting Planners (and the next must have step to take)

There are many technologies that will make your meeting planning life so much easier. If you are not up on these technologies, then here is a soft nudge to get you moving in the right direction.  Don’t get left behind!

Smartphones: If you are not packing a smartphone in your tote, then what are you waiting for?  Smartphones have moved into the must-have arena. If you are still running around looking for house phones in the meeting room and waiting for the concierge to give you the name of the closest florist – yikes! A smartphone can turn the things you need right now into a close at hand reality. The next step: Get your hotel contact and meeting team to download the Voxer app to their phones. Now you can do quick messaging back and forth, while running around creating meeting magic!

Virtual Events: Okay, sure, lots of reports on budgets are coming back on line so meetings can happen. But the recession gave us some great lessons in streamlining. Webinars and on-line events can be a fantastic time and money saver for all involved. Get your feet wet in the virtual world today and put on your own online show. The next step: check out Join.me, it’s free (pro accounts with additional features are available), you can invite up to 250 people, they can even attend via their tablet or smartphone with the mobile app!

Social Media: Of the too-many-to-list here talents that a meeting planner must have, ranking close to the top are amazing communications skills and the ability to connect people with people, products, concepts and more. Social Media could not be a better fit! It’s easy to communicate your message in short, interesting, relevant bites and nothing connects further or wider than social media! The next step: create a Facebook Group and a Twitter Hashtag for your next Event!

Ipad or Tablet: There was a time where the meeting planner was pretty easy to spot; just look for the person carting a wheel barrel’s worth of paper around with them. Now those reams of paper can be digitally translated into a tablet. The next step: Get awesome apps to streamline everything. Here is a great place to start.

Cloud Service: Having an Ipad or Tablet naturally leads us to “the cloud,” as we cannot store our documents and such on a tablet, but we can store it and access it from a cloud storage service. Top picks are Dropbox, Apple’s iCloud, and Google Apps. The next step: Becoming comfortable with using your tablet like you would a laptop, and for this you will need a slick keyboard like the iType from ION.

I am extending my Happy New Year Contest! Make sure to comment for an entry. How many of these technologies do you regularly use? Which do you like or not like? If I am missing something vital, then please tell us. Let’s hear from you!

Happy New Year Contest!

Happy New Year to all you wonderful meeting planners out there. So, did you spend all your Santa Money and Gift Certificates? Well, here is your chance to win a little bit more spending fun and it is soooo easy. I have been hinting around about an upcoming contest and here we are. I will be giving away an American Express Gift Certificate (worth $25) to one lucky meeting planner that comments on my blogs throughout the month of January and on February 1, 2012. But wait – there’s more! The lucky winner will also be interviewed about their “Adventures in Meeting Planning,” and featured in a February blog (just think of the recognition, not to mention the fame that is sure to follow!).

Over the course of the month of January, each comment you make grants you an entry into the contest. The more you comment, the more entries you receive – up to 5 entries per blog. Read the blog, comment on the blog, show off your amazing way with words, witticisms and uber-knowledge! All entries will then be entered into a drawing and one lucky meeting planner will be chosen. The winner will be contacted, interviewed at an agreed upon time, then featured in a February blog.

Check out the question below and start commenting for entries!

And now for the Official Rules:

• No purchase necessary

• Each comment equals one entry, participant may comment up to five times per blog

• Alternately, you may gain entry by emailing your name, company name, telephone number and email address to jstone@helmsbriscoe.com

• Meeting planners in the continental USA are eligible to participate

• Hotel employees are not eligible to win – but are allowed to forward blogs to eligible meeting planners : )

• The promotion will run from January 4, 2012 through February 1, 2012

• This promotion is sponsored by Jill Stone, 4887 Southern Oaks, Hillsboro, MO 63050, 636-797-3405

• One prize of a $25 American Express Gift Certificate will be awarded, along with one blog to be written about the winner, the subject is “Adventures in Meeting Planning.” Odds of winning will be determined by number of entries received.

• Winner will be contacted via email

• All entries are placed into a drawing, one is chosen, it’s that simple

• Winner will be announced and featured in a blog to be posted in the month of February 2012. Winner will be contacted and an agreed upon time for the interview will be scheduled, please set aside approximately 20 minutes for the interview.

So now we begin. Do tell, dear meeting planners, how did you end up in meeting planning? Fate, chance, part of your master plan, or . . . ? Good luck!

Negotiation Success is Key to Meeting Planning Objectives

It’s all a part of planning better meetings, capturing higher returns on investment and creating long term relationships with properties that are willing to demonstrate their knowledge of your expectations, and to fully support those expectations through contracts that speak to your particular meeting.

For meeting planners, successful negotiation with a property is critical! The last thing that any meeting planner wants to do is leave money on the table. Budgets reign in the meeting planning world and the more we can get from a budget, the more we can offer our attendees and organizations!

Without a doubt there are some definite best practices when creating RFPs and negotiating contractual terms. As a long time manager with HelmsBriscoe, this is what I do. I create RFPs and negotiate on behalf of your organization; all with the goals and expectations of your meeting in mind. I am in contact with properties of all levels all the time. This allows me a valuable insight into how various properties operate, what industry trends effect contract negotiations, how best to position your meeting to properties and where to find the optimal ways to take your budget and create a win-win for all entities involved.

There are several items that come into play when negotiating on your behalf. I have over 20 years experience; not only in contract negotiations, but also in hands on meeting planning from beginning to end. Also, I have the power of HelmsBriscoe! As the largest site selection firm, we enjoy worldwide connections both with our over 1200 associates and with properties throughout the planet. Our name and reputation give us a negotiating edge that is well respected – in other words, we can totally go to bat for you!

Make the most of your next meetings budget, give me a call and see how my expertise and my company’s reputation provide you with peace of mind; that you are leaving no money on the table and that you are providing your attendees and organization an opportunity to achieve their highest goals! You can reach me, Jill Stone, at 636-797-3405. Looking forward to talking to you!